User Data
Protection i1scr2u
This Privacy Policy explains in detail how i1scr2u collects, stores, uses and protects your personal information as a user of our platform. We are committed to ensuring the privacy and data security of every member who registers and uses our services.
Our Commitment to Data Security
i1scr2u implements multiple layers of protection to ensure your personal information remains secure and is never misused.
High-Level Data Encryption
All data transmitted between your device and i1scr2u servers is protected by SSL/TLS protocols. Sensitive information such as account details and transaction records is fully encrypted before being stored.
No Disclosure to Third Parties
Your personal information is not sold, rented or shared with any third party for marketing purposes without your explicit consent. We treat the confidentiality of user data as a top priority.
Account Control in Your Hands
As an i1scr2u member, you have the right to access, update and request deletion of your personal data. We provide clear channels to help you manage that information.
Data Protection Policy Compliance
i1scr2u operates in accordance with recognised international data protection standards. We continually review and update our privacy practices to meet current requirements.
Payment Information Security
Your transaction details via Touch 'n Go, DuitNow, FPX, ShopeePay or cryptocurrency are processed through secure payment channels. We do not store your full bank account number.
Privacy-Related Customer Support
If you have any questions or concerns about your data privacy, our support team is available via 24/7 live chat in Malay and English.
Privacy Policy Contents
By registering or using any i1scr2u service, you are considered to have read, understood and agreed to this Privacy Policy. Please read this document carefully before using our platform.
i1scr2u is an online betting platform operating under international licensing, providing sportsbook, online slots and live casino services to Malaysian players. In delivering these services, we collect and process users' personal information. This Privacy Policy clearly sets out your rights as a user and our responsibilities as the platform operator in managing that data.
1. Information We Collect
We collect personal information from you in various ways when you register, use or interact with the i1scr2u platform. The types of information collected include:
- Account Registration Information: full name, date of birth, gender, identification card number (MyKad), email address, mobile phone number and account password.
- Financial Information: e-wallet details (Touch 'n Go, ShopeePay), DuitNow information, bank account number for FPX processing purposes, and cryptocurrency wallet information (USDT, BTC, ETH) used for deposits and withdrawals.
- Identity Verification Information: a copy of your MyKad or other identification document submitted during the account verification process (KYC) to meet international licensing requirements.
- Platform Usage Data: betting records, deposit and withdrawal transaction history, game preferences, login and logout times, and account activity.
- Technical Information: IP address, device type, operating system, web browser type, location data obtained from your device, and technical logs generated while you use our website.
- Communications: any messages, enquiries or feedback you send to our customer support team via live chat or email.
We only collect information that is genuinely necessary to provide you with a safe, legitimate and quality service.
2. How We Use Your Information
The personal information collected is used for the following purposes:
- Creating and managing your user account on the i1scr2u platform.
- Processing financial transactions including deposits and withdrawals safely and accurately.
- Verifying your identity to meet applicable legal and international licensing requirements.
- Providing responsive 24/7 customer support in Malay and English.
- Detecting and preventing fraud, money laundering and unlawful activity on the platform.
- Analysing usage patterns to improve the user experience and expand the range of games offered.
- Sending important notifications relating to your account, service updates and relevant promotional information (if you have given your consent).
- Complying with legal obligations and the requirements of relevant authorities under international licensing.
3. Disclosure of Information to Other Parties
i1scr2u does not sell or rent your personal information to any third party. However, we may share your information in the following specific circumstances:
- Payment Service Providers: we share the necessary information with payment processors that assist us in handling deposit and withdrawal transactions securely.
- Game Software Providers: the minimum technical data required to ensure games run smoothly on our platform.
- Regulatory Bodies: information may be disclosed to our licensing authority or regulatory bodies when required by law or licensing conditions.
- Legal Authorities: where required by court order, legal process or a valid request from a competent authority.
- Crime Prevention: in cases involving fraud, money laundering or threats to the security of the platform and its users.
In all of the above situations, only the minimum necessary information will be shared, and we ensure that the receiving party is bound by appropriate confidentiality obligations.
4. Data Security and Protection
i1scr2u implements comprehensive technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. Measures in place include:
- Encryption of data in transit using SSL/TLS protocols with 256-bit keys.
- Encryption of data stored on servers for sensitive information such as passwords and financial details.
- Strict access controls — only authorised personnel may access user data, and only to the extent required to perform their duties.
- Continuous system monitoring to detect and respond to any security threats.
- Regular security audits conducted by independent experts to ensure our systems remain up to date.
- Mandatory data security training for all staff who handle user information.
While we take all reasonable precautions, no system on the internet can be guaranteed 100% secure. You are also responsible for keeping your account password confidential and not sharing it with anyone.
User Rights Regarding Personal Data
As an i1scr2u user, you have the following rights in relation to the personal information we hold about you.
Right of Access
You have the right to request a copy of the personal information we hold about you at any time.
Right to Rectification
You have the right to request correction of any personal information that is inaccurate or incomplete.
Right to Erasure
In certain circumstances, you may request that your personal data be deleted, subject to our legal obligations.
Right to Restriction
You may request that the processing of your data be restricted in certain situations provided for by law.
Right to Object
You have the right to object to the processing of your data for direct marketing purposes at any time.
Right to Portability
You may request your data in a machine-readable format for transfer to another service provider.
Withdraw Consent
If the processing of your data is based on consent, you may withdraw that consent at any time.
Right to Complain
If you are not satisfied with how we handle your data, you have the right to submit a complaint to the relevant authority.
To exercise any of the rights above, please contact our customer support team via 24/7 live chat or email at [email protected]. We will process your request within a reasonable timeframe subject to identity verification.
5. Cookies and Tracking Technologies
i1scr2u uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies, including:
- Essential Cookies: required for core platform functions such as login, session management and security. Without them, the platform cannot function properly.
- Preference Cookies: store user settings such as preferred language and interface display so you do not need to configure them again each time.
- Analytics Cookies: help us understand how users interact with the platform for service improvement purposes.
You can control the use of cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the i1scr2u platform.
6. Data Retention Period
i1scr2u retains your personal information for as long as your account is active or as long as it is needed to provide services to you. We also retain your data when:
- There are legal or licensing requirements that mandate the retention of transaction records and user identity for a specified period.
- The information is needed to resolve any outstanding disputes, complaints or investigations.
- There are ongoing obligations to comply with anti-money laundering (AML) and know your customer (KYC) requirements.
When your information is no longer needed, we will delete or anonymise it securely in accordance with our procedures.
7. Protection of Children and Minors
The i1scr2u platform is for users aged 21 and above only. We do not knowingly collect personal information from individuals under the age of 21.
During the registration process, we require age verification through submission of a MyKad or valid identification document. If we find that information has been collected from someone under the age of 21, we will take immediate steps to delete that information and close the relevant account.
If you become aware that a child or minor has registered on our platform, please contact our customer support team immediately at [email protected].
8. Privacy Policy Amendments
i1scr2u reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any amendments will take effect upon publication on this website.
We will notify you of any significant changes via a notification in your account or through your registered email. We encourage you to review this Privacy Policy periodically. Continued use of the i1scr2u platform after any amendment is considered your acceptance of the updated terms.
9. Contact Us About Privacy
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
- Email: [email protected]
- Live Chat: available 24/7 in Malay and English through the i1scr2u platform
Our team will endeavour to respond to every privacy-related enquiry with full attention and within a reasonable timeframe.
Your Data is Safe with Us
Enjoy a secure betting experience with high-level data protection. Register your account today and take advantage of a 120% first deposit bonus of up to RM1,000 with a wagering requirement of just 10x the bonus amount.
Questions About the Privacy Policy
Answers to questions frequently asked by i1scr2u users about privacy and data protection.