Play Smart,
Stay Responsible
i1scr2u believes that responsible gambling is not just a platform requirement — it is a shared responsibility. This page outlines our commitment and the tools available to every player.
For players
aged 21 and above only
Our Responsible Gambling Principles
Every feature listed here is not just for show — it is part of how i1scr2u operates to ensure players stay within healthy limits.
Self-Exclusion
Players who feel the need to take a break can activate self-exclusion through our customer support. The account will be blocked temporarily or permanently based on your choice.
Daily Deposit Limit
Set your own daily, weekly, or monthly deposit limit. This helps you stay within a planned budget without relying solely on willpower.
Play Time Limit
Long gaming sessions can cloud your judgement. Use our time limit tool to remind yourself when your set play period has ended.
Loss Limit
Set a maximum loss amount per session. When that limit is reached, the system will automatically block further betting activity until the next session.
Strict Age Verification
i1scr2u requires age verification during account registration. Players must be 21 years old or above to use this platform — without exception.
Dedicated 24/7 Support
Our support team is available around the clock via live chat and email in Malay and English. If you need help related to responsible gambling, we are here to assist.
What Is Responsible Gambling?
Responsible gambling means making decisions based on clear information, playing within your own means, and understanding that gambling is a form of entertainment — not a way to generate regular income or resolve financial problems.
At i1scr2u, we educate players that every game — whether slots, live casino, or sportsbook — involves an element of chance that cannot be fully controlled. Short-term wins do not guarantee long-term profit, and decisions driven by emotion often lead to greater losses.
Healthy gambling involves: playing with money set aside for entertainment (not rent or bill payments), setting clear time limits, and stopping when those limits are reached — not when the money runs out.
Signs of a Gambling Problem
Recognise the early signs before the situation becomes more serious. If you identify with two or more of the situations below, consider speaking with someone you trust or using our self-control tools.
- Gambling with money that should be used for basic needs such as bills, rent, or food.
- Increasing the amount wagered to try to recover previous losses.
- Feeling restless or easily irritated when unable to gamble.
- Hiding gambling activity from family or friends.
- Thinking of ways to get more money solely for gambling.
- Repeatedly failing to stick to limits you set for yourself.
- Neglecting work, family, or social responsibilities because of gambling.
How to Activate Self-Exclusion
The self-exclusion process at i1scr2u is designed to be easy to access. You do not need to provide any justification — the decision to take a break is entirely your right.
Contact Customer Support
Start by contacting our support team via live chat or email at [email protected]. State that you would like to activate self-exclusion.
Choose Your Exclusion Period
You can choose a temporary exclusion (7 days, 30 days, or 90 days) or a permanent exclusion. Neither option is better or worse — choose based on your needs.
Identity Verification
Our team will verify your identity to ensure the correct account is excluded. This process is usually completed within a short time.
Account Fully Blocked
Once activated, you will not be able to log in, make deposits, or access any games until the exclusion period ends — or permanently if you chose the permanent option.
Available Limits and Controls
The following control tools can be set or modified through our support team. Changes that reduce a limit will take effect immediately; changes to increase a limit may be subject to a waiting period.
| Limit Type | Period | How to Set |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Contact support |
| Loss Limit | Per session / Daily | Contact support |
| Play Time Limit | Per session | Contact support |
| Temporary Break | 24 hours – 90 days | Live chat / email |
| Permanent Exclusion | No time limit | Official email |
i1scr2u Commitment to Players
Responsible gambling is not the player's responsibility alone. i1scr2u takes an active role in maintaining a safe and transparent gaming environment.
No marketing to vulnerable groups — we do not target marketing campaigns at individuals who may have gambling problems or at those under 21 years of age.
Honest information about odds and risks — i1scr2u does not make unrealistic return promises and does not exaggerate winning chances in any promotional material.
Fair withdrawal process — legitimate winnings will be processed within approximately 1 hour via the player's chosen payment method.
Privacy and data security — players' personal information is protected in accordance with our privacy policy and is not shared with third parties without consent.
Unconditional support — our live chat team is available 24/7 in Malay and English to assist with any queries related to responsible gambling.
Questions About Responsible Gambling
Play with a Clear Head
Responsible gambling starts with informed choices. Access your account, check your deposit limits, or contact our team — we are here to help at any time.